Reviews

"Our old phone system finally had a major meltdown and Eric was right there to help us get up and running temporarily as we decided how to go with the new phone systems.  His advice and expertise were invaluable in assisting us with our decision.  We went with the new VOIP system and have been quite impressed by its versatility and ease of use.  It is new, and of course there will always be a period of adapting to the new system—Eric has been right there to answer any and all of our questions.  The whole experience has been professional, efficient and well done—we would highly recommend Versatel to anyone looking for a great phone support company. "

Queen of Angels & St. Joseph Parishes, Port Angeles and Sequim WA - February 2020

 

"Versatel communications has replaced our phone system with good products and exceptional service!  Eric is prompt, knowledgeable and provides excellent support and tips for us after the installation.  We highly recommend this company for your communication needs.  "

Port Hadlock Vision Clinic, Port Hadlock WA - February 2020

 

"When it was finally time to update our antiquated phone system, Eric helped us complete this complex project one step at a time. We are very satisfied with the quality of the phone system and the quality of Eric's service. Knowing we have access to local support from a person who has actually helped us plan and implement the system is a huge plus! "

Forks Outfitters, Forks WA - February 2020

 

"Thank you for the continued great services on our phone system. Same day service is a rarity in today's world, we appreciate it!"

George R Braly CPA, Carlsborg WA - April 2019

 

"I found Versatel's service to be exceptional. Eric is knowledgeable, provides impeccable service, kept us informed, and was considerate of my office’s needs and scheduled the work around the needs of my agency. All in all I am very pleased that we chose Versatel Communications to provide our communication needs. I would highly recommend Eric and his services to anyone." 

Safe Harbor & Beacon of Hope Counseling, Port Townsend WA - April 2019

 

"Versatel Has Become Part of our Y Family. Olympic Peninsula YMCA uses Versatel Communications at our 4 locations in Clallam and Jefferson County. I appreciate that whenever I reach out to Eric he responds quickly so we can make a plan of action. Eric is easy to work with, listens to our needs and offers great options. We consider Eric a part of our Y family and highly recommend Versatel Communications!"   

Olympic Peninsula YMCA, April 2019

 

"Our phone system had a "major meltdown".  Our system worked, but several features like caller ID, did not work.  This was caused, apparently, by a recent power outage.  Eric was able to be at our shop the next day.  He gave me a verbal estimate over the phone and a time frame to expect him to be here.  He NAILED IT.  He was here exactly as long as he stated and the bill was EXACTLY the amount quoted.  

I did have a follow up issue that we were not aware of at the time he was at the shop.  He was able to help me program the phone  to do what was needed over the phone.  Then.....after a couple of weeks, he called me to verify that everything was still working correctly.  It was, but I wanted a small change made.  He walked me thru what was needed for this change and now my phones work great.  I am grateful that he called to check on me.  I am beyond 100% satisfied.

I fully recommend Eric for any phone needs you may have."

Peninsula Glass, Port Hadlock WA - April 2019

"Eric at Versatel Communications has helped us with our phone system at Dungeness Dental in Sequim, and he provided us with exceptional, knowledgeable service. It's comforting to know you have someone local who is prompt, courteous, and communicates well. Highly recommend Versatel Communications."

Dungeness Dental, Sequim WA - April 2019

 

"Versatel came highly recommended by other businesses in our complex. Eric had our phone system up and running in less than 48 hours, from initial phone call, to consultation, to installation. Excellent technical support and a pleasure to work with."     

LoBo Designs, Sequim WA - March 2019